Privacy Policy

1. Information We Collect

Information You Give Us Directly

When you fill out a contact or estimate request form on the Site, we collect the information you enter - such as your name, phone number, email address, and a description of your project. We only collect what you choose to provide.

Information Collected Automatically

When you visit the Site, our hosting provider and analytics tools may automatically collect certain technical data. This includes your browser type, device type, pages visited, time spent on pages, referring URL, and general geographic region based on your IP address. This data does not identify you personally.

Cookies

The Site may use cookies - small text files stored on your device - to improve your browsing experience and to help us understand how visitors use the Site. You can configure your browser to refuse cookies, though some features of the Site may not work as expected if you do. We do not use cookies to collect personally identifiable information without your knowledge.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiry or estimate request.
• To schedule estimates, consultations, or project work.
• To communicate with you about your project status or follow-up questions.
• To understand how visitors use the Site so we can improve it over time.
• To comply with applicable laws and regulations.

We do not sell, rent, or trade your personal information to any third party for their marketing purposes.

3. How We Share Your Information

We may share your information in limited situations:

• Service providers: We use third-party tools for form submissions, website hosting, and analytics. These providers access your information only to perform services on our behalf and are required to keep it confidential.
• Legal requirements: We may disclose information if required to do so by law or in response to a valid legal request, such as a court order or government inquiry.
• Business transfers: If the business is sold or merged with another entity, your information may be transferred as part of that transaction.

4. Data Retention

We retain contact and inquiry information for as long as is reasonably necessary to fulfill the purpose for which it was collected - typically the duration of our business relationship with you plus a reasonable period afterward. Analytics data is retained in aggregate form and does not identify you individually. You may request deletion of your personal information at any time (see Section 6).

5. Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. Our Site uses HTTPS encryption for data transmitted between your browser and our server. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have certain rights with respect to your personal information, including:

• The right to know what personal information we hold about you.
• The right to request correction of inaccurate information.
• The right to request deletion of your personal information.
• The right to opt out of certain uses of your information.

To exercise any of these rights, contact us at hello@redlandsconcreteworks.com. We will respond within a reasonable time.

7. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of any third-party site you visit.

8. Children's Privacy

The Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has submitted personal information through our Site, please contact us and we will promptly delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. Your continued use of the Site after any changes constitutes your acceptance of the updated policy. We encourage you to check this page periodically.

10. How to Contact Us About Privacy

If you have questions or concerns about this Privacy Policy or how we handle your information, please reach out: