Privacy Policy
Last Updated: December 3, 2025
Introduction
OneCall Redlands Concrete respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
Information We Collect
We collect information that you provide directly to us, including:
- Name, email address, phone number, and mailing address
- Property details and service requirements
- Payment and billing information
- Communications you send to us
- Photos of your property if you provide them for quote purposes
How We Use Your Information
We use the information we collect to:
- Provide estimates and quotes for concrete services
- Schedule and perform services at your property
- Process payments and maintain billing records
- Communicate with you about your project
- Send you service updates and maintenance reminders
- Improve our services and customer experience
Information Sharing
We do not sell, rent, or trade your personal information to third parties. We may share your information only with service providers who help us operate our business, such as payment processors or scheduling systems, and only to the extent necessary to provide our services. These providers are required to keep your information confidential.
Cookies and Tracking
Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze how visitors use our site. You can control cookies through your browser settings. Some features of our website may not function properly if cookies are disabled.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Service records and warranty information may be kept for several years after project completion.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate information
- Request deletion of your information, subject to legal requirements
- Opt out of marketing communications at any time
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13, we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us at hello@redlandsconcreteworks.com or call (909) 546-5311.